Anthem Return Policy (2026-2027)
We want you to be completely satisfied with every ANTHEM online purchase. If your order fails to meet your expectations for any reason, please return the merchandise by mail within 30 days of receipt. Returns are refunded in the original payment form for the merchandise price, less shipping and handling.
We want you to be completely satisfied with every ANTHEM purchase.
If your online order does not meet your expectations, please return the merchandise by mail within 30 days of receipt.
Return Policy Details for online orders:
- Refunds: Returns are refunded in the original payment form for the merchandise price, less shipping and handling. Proof of purchase is required.
- Shipping & Handling: These charges are non-refundable unless the item received is damaged, defective, or incorrect and a replacement is unavailable.
- Taxes: Tax charges are refunded in accordance with state and local laws.
- Exclusions: Customized, monogrammed, and personalized items cannot be returned.
- Condition: Apparel and accessories must be unworn, unwashed, and in their original condition with ANTHEM tags attached.
- Furniture & Lighting: All furniture and light fixture returns are subject to a 20% restocking fee.
In-Store Returns for online orders:
Online orders can be returned in person at any of our store locations for exchange or store credit. Please provide your order confirmation at the time of return. If you prefer a refund to your original form of payment, you will receive a confirmation email once the refund is processed, typically within five days of the store receiving the merchandise.
Shipping Errors and Damages:
If your online order arrived damaged or a packing error occurred, please contact us at customerservice@antheminteriors.com or call 415-440-6500.
For all other questions regarding returns, please email returns@antheminteriors.com or call 415-440-6500.
If your retail store purchase does not meet your expectations, please return the merchandise within 14 days of purchase.
Return Policy Details for retail store purchases:
We appreciate your business. Returns may be made within 14 days of purchase with the original receipt for a refund to the original form of payment, exchange, or store credit.
All clothing/textiles must be unworn, unused, in original condition, with packaging, and tags attached.
Fine Jewelry, Food, Sale Items, Special / Custom Orders, Holiday Seasonal Items, and Monogrammed Items are FINAL SALE and cannot be returned.
Furniture and Lighting paid holds in store must be picked up within 14 days of purchase or additional storage fees will apply.
If you have any questions, please contact us at support@antheminteriors.com
