We want you to be completely satisfied with every ANTHEM online purchase. If your order fails to meet your expectations for any reason, please return the merchandise by mail within 30 days of receipt of product. Returns are refunded in the original payment form for the merchandise price, less shipping and handling.
- Proof of purchase is required for a refund
- Shipping and handling charges are non refundable, unless the item received is damaged, defective or incorrect and a replacement of the merchandise is not possible
- Tax charges are refunded in accordance to state and county laws
- Customized, Monogrammed and personalized items cannot be returned
- Returned apparel and accessories must be unworn and unwashed and in original condition. ANTHEM tags must still be on the item
Online Returns can be made in person at any of our store locations for exchange or store credit only. Please provide your order confirmation with the merchandise being returned. If you require a refund to the original form of payment made online an email will be sent via our online service stating the refund has been applied to the original form of payment within 5 days of the merchandise being returned to the store.
To return by mail, please email us at email@example.com for a return authorization. Ship the merchandise to:
Attn: Online Returns
1208 Donnelly Ave.
Burlingame, CA 94010
We recommend insuring and retaining tracking information on your return shipment since we cannot give credit for items that do not arrive to our warehouse.
For questions regarding returns, shipping errors and damages, please email us at firstname.lastname@example.org or call us at 415-440-6500
Shipping Errors and Damages
Please email us at email@example.com or leave a message at 1-415-440-6500 x1 if your order arrived damaged or if a packing error occurred.